Virtual Lab Assistants:
Your research helpers
Stay tuned as a cheaper, more convenient format is coming soon!!!
The FormuLab Assistants have received a facelift.
We have switched over to a new look and new plans. (01.07.2025)
Meet Your Virtual FormuLab Assistants
Formulating can be messy, unpredictable, and, let’s face it, a bit stressful when things don’t go as planned.
Our virtual lab assistants will help you with it! They’re here to bring a bit of order to the chaos, offering guidance, expertise, and a sprinkle of fun to your cosmetic journey.
Think of them as your lab besties; they are ready to cheer you on, help you troubleshoot, and remind you that even the best formulators have binned a batch or two!
Ingrid, the Ingredient Selector
Ingrid is the brainy one in the lab. She knows everything about ingredients, from actives to antioxidants and emulsifiers to extracts. Whether you’re trying to figure out if you should use glycerin or propanediol or if your chosen oil is suitable for your product, Ingrid is ready with answers and ideas.
Oh, and she’s a bit of a perfectionist. She’ll make sure you understand every ingredient you’re working with, right down to its quirks. No ingredient is too obscure for Ingrid to tackle.
Preston, the Preservative Expert
Preservation can feel like a puzzle, but Preston thrives on solving it. Cool, calm, and collected, he’s the one you turn to when you’re worried about microbes or wondering why your lotion has gone cloudy. Preston has all the answers for keeping your products safe, stable, and shelf-ready.
He’s also got a great sense of humour, if preservatives had personalities, Preston would definitely tell you which one matches your vibe.
Fiona, the Fragrance Composer
Fiona’s nose is her superpower, and she’s got a talent for helping you create safe, perfectly balanced fragrances for your products. Whether you’re working with essential oils or fragrant blends, Fiona knows all about usage limits andshe will remind you to collect your paperwork.
She’s your go-to for answering questions like, “Can you help me choose a scent blend for my shampoo bar?” or “Will this blend be safe for sensitive skin?” With Fiona by your side, your products will smell divine and stay skin-friendly.
Claire, the Claims Assistant
Claire is the writer of the group, and she’s all about helping your products sound as amazing as they are. She loves spinning words into magic, helping you write product descriptions that make people want to click "Add to basket".
But she’s not just about pretty words. Claire is all about keeping things compliant. She’ll help you navigate the tricky world of claims in your product descriptions without stepping on regulatory toes.
Why I created these Lab Assistants
I know that formulating is a journey full of experiments, triumphs, and the occasional oops.
Ingrid, Preston, Claire, and Fiona are here to take some of the stress off your plate, whether it’s understanding ingredients, mastering preservation, writing descriptions that sparkle, or creating safe, beautiful scents.
So, don’t worry about the failures. My assistants are here to help you learn, grow, and have fun along the way.
After all, every successful product started as an experiment.
Let the lab assistants guide you as you mix, measure, and create amazing cosmetics.
They’re ready when you are!
Rooting for you,
Timi
Ready to meet Ingrid, Preston, Claire, and Fiona?
These virtual lab assistants are just a few clicks away, but first, you’ll need to unlock the FormuLab! Here’s how it works:
STEP 1 - SIGN UP FOR FREE
When you start your chat with your chosen Lab Assistant, you will be prompted to create an account to get started. Don’t worry, signing up is quick and easy and it is only for security. We won't spam your email! You will get a code that you need to fetch from your email account and add it into the system ( *Please check your junk folder, too)
STEP 2 - TRIAL ACCESS
Once you’re in, you can access the lab assistant immediately.
You'll have 5 free messages to test their magic and see how they can help with your formulations.
*You will need to register for each assistant separately.
STAY TUNED - A BUNDLE OPTION IS COMING SOON!!!
STEP 3 - FULL ACCESS
When you’re ready for more, you can subscribe have more permanent access to your Lab Assistant. You will see the subscription options above the chat box.
Subscription plan - monthly
Choose from:
- Basic - 20 messages/ month (from $0.99 USD)
- Pro - 50 messages/ month (from $1.99 USD)
Renews monthly until you cancel.
Where to find them ?
You’ll find each assistant listed in the menu (top of the page) under their area of expertise. Choose the one you need, start chatting, and let the magic happen!
Frequently Asked Questions
1. What are the lab assistants, and how can they help me?
The virtual lab assistants - Ingrid, Preston, Claire, and Fiona - are trained to guide you through your formulation journey. They each have a specific role such as researching ingredients, solving preservation issues, writing product descriptions, or ensuring fragrance safety. They’re ready to provide expert advice and save you time.
2. How do I get started?
It’s simple! Just sign up for free, and you’ll get 5 free messages to try out the lab assistants. You can explore their features and see how they can help you before committing to a plan.
3. What happens after I use my 5 free messages?
Once you’ve used your trial messages, you can subscribe to continue accessing the lab assistants:
•Subscription plans: Pay monthly for 20 or 50 messages - starting from $0.99 USD a month.
4. What counts as a message?
A message refers to what you send to the lab assistants. Having said that, I do not recommend merging too many questions into one to avoid " hallucination".
5. How do I know how many messages I have left?
You can easily track your remaining messages! The message counter is located above the chat box. This ensures you always know how many messages you have left in your plan.
6. Is there a limit to how many messages I can send in a day?
No daily limits! You can use them all 50 messages at once or spread them out throughout the month. It’s entirely up to you.
7. Do my messages expire if I don’t use them?
Subscription plans: Unused messages reset monthly.
8. What happens if I run out of messages?
Due to system limitations, you will need to wait for the new month for the credits to recharge. I am looking into other options so will keep you updated here.
9. Are the assistants available 24/7?
Yes! The lab assistants are available anytime you need them, no matter your time zone. Whether you’re formulating late at night or early in the morning, they’ll be ready to help.
10. Can the lab assistants create complete formulas for me?
No, the lab assistants are designed to provide guidance on ingredients. They don’t create or help with formulas as they are not trained for that. If you ask them questions about formulas, you will either get a refusal message or it will revert to general AI. We do have apps coming soon specifically designed to build formulas & to troubleshoot.
11. Are my messages private?
Yes, your conversations with the lab assistants are completely private. We do not store messages as your confidentiality is our priority. This also means that if you come across issues, you'll need to take screenshots of your chat when contacting me as I have no way of seeing what went wrong.
12. How do I know which lab assistant to use?
Each assistant has their own area of expertise:
•Ingrid: Ingredient research and selection.
•Preston: Preservation and product safety.
•Claire: Product descriptions and claims.
•Fiona: Fragrance safety and essential oils.
If you’re unsure, you can start with a question, and they'll guide you to the right assistant.
13. Can I change the language of the lab assistants?
There is no need. If you start your chat in your language, the assistant will continue using that language. If, at any time, it switches back to English, just remind them that you want to speak on your chosen language
14. How do I manage or cancel my plan?
Managing your plan is simple. Just click on “Manage Subscription” within the side panel to keep or cancel your subscription. If you cancel, you’ll retain access to your remaining messages until the end of your billing cycle.
15. What if I’m not satisfied?
I'm confident you’ll love the lab assistants, but if you have concerns, feel free to contact the support team. We’re here to help! Email: [email protected].
